Privacy Policy

Last Updated: 26 Jan 2025

Thank you for visiting “Call the Whale.” Your privacy is important to us, and we are committed to protecting the information you share with us. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information when you visit our website.

1. Information We Collect

a. Personal Information:

b. Automatically Collected Information:

2. Use of Information

a. Providing Services:

b. Improving User Experience:

c. Communication:

3. Sharing of Information

a. Third-Party Service Providers:

b. Legal Compliance:

4. Cookies and Other Tracking Technologies

a. Cookies:

5. Security

We take reasonable measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction.

6. Your Rights

You have the right to opt-out of receiving promotional communications from us. You can do this by following the unsubscribe instructions provided in the communication or contacting us directly.

7. Update for SMS Communication

1. Data Collection and Usage

We collect personal information, including phone numbers, to provide SMS communication services for marketing, customer support, and updates regarding our products and services. By providing your phone number, you consent to receive text messages from us.

2. Consent to Receive SMS Messages

By submitting your phone number, you expressly consent to receive SMS text messages from us, including messages regarding your account, notifications, promotions, and other marketing communications. You can opt out of receiving these messages at any time by following the unsubscribe instructions provided in each message or by contacting us directly. By using our site or online services you also agree that communications that are required or necessary notifications, invoices, collection efforts, disclosures, or agreements that are sent electronically meet any legal requirements for “written” communications or notifications.

3. Sharing of Information

We will never sell your personal information. We may share your personal information, including your phone number, with third-party service providers to facilitate SMS communications on our behalf. These providers are contractually obligated to protect your data and use it solely for the purpose of delivering SMS services.

4. Security of Your Information

We take reasonable measures to protect your personal information, including your phone number, from unauthorized access, use, or disclosure. Despite our efforts, no security measures are completely secure, and we cannot guarantee the absolute security of your information.

5. User Rights

You have the right to access, correct, or delete your personal information. If you wish to review, update, or delete your data, please contact us at INFO@CALLTHEWHALE.COM or 802-909-4253.

6. Message Frequency and Costs

The frequency of messages will vary based on your interactions with us. Standard messaging rates may apply, depending on your carrier and plan. You are responsible for any messaging or data charges incurred as a result of receiving SMS messages from us.

7. How to Opt Out

If you wish to stop receiving SMS messages from us, you may opt out at any time by replying “STOP” to any of our messages. You may also contact us at INFO@CALLTHEWHALE.COM or 802-909-4253 to request removal from our SMS list.

8. Contact Information

If you have any questions or concerns about this Privacy Policy or our SMS communications, please contact us at:

Call The Whale

INFO@CALLTHEWHALE.COM

802-909-4253

121 Park Ave, WILLISTON, VT

7. Changes to this Privacy Policy

We reserve the right to update this Privacy Policy to reflect changes in our practices or legal requirements. We encourage you to review this page periodically for the latest information on our privacy practices.

8. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at contact@callthewhale.com

By using the “Call the Whale” website, you agree to the terms outlined in this Privacy Policy.

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Book Oil Boiler Replacement or Installation

Call The Whale is Your Local Boiler Expert

Call The Whale mascot

Book Oil Boiler Replacement or Installation

Call The Whale is Your Local Boiler Expert

Brands We Service Include (but are not limited to)

Call the Whale specializes in servicing most major furnace, air conditioner, water heater and water softener brands. Contact the experts at Call the Whale today to find out more about your brand, make and model – We have experience with many more brands than listed!  More likely than not, we can service your equipment even if not listed here.

SERVICES WE PROVIDE

Central AC

Ductless Mini Split

Other HVAC

central Geo Heat Pumps

Trane logo
American Standard
Mitsubishi Electric
Rinnai
Weil-McLain
Bradford White